We hope you love your PLV Shoes!
But we know that it's sometimes necessary to return an item so we will make it as easy as possible.
We gladly accept returns purchased from PLVshoes.com within the first 60 days of receiving your purchase.
All items must be unworn and in the original packaging. We encourage you to try on your PLV shoes indoors to make sure everything looks and feels great!
HOW TO SHIP YOUR RETURN OR EXCHANGE
Processing a return is simple - no authorization from PLV is required.
For your convenience, a prepaid FedEx shipping label will be included with your purchase. When this label is used, a $6.95 shipping fee will be deducted from your refund. The FedEx label cannot be used for returns outside the U.S.
If you choose not to use our prepaid label, you may ship the return using a carrier of your choice to:
11854 S. Alameda St
Lynwood, CA 90262
We highly recommend the use of a traceable shipping method such as FedEx or UPS.
Please allow 7 to 10 business days from receipt in our warehouse for us to process your return and credit your original form of payment.
If you have any questions, please contact us at firstname.lastname@example.org or call (855) 810-4005.
Due to high demand and constantly changing inventory, unfortunately there is no guarantee we will have what you would like. We recommend you place a new order for the item you want and return your prior purchase for a full refund using one of the shipping options noted above. Include the new order number on the Return Form and the shipping charge will not be deducted from your credit.